International Shipping Policy

Shipping via China Post ,EMS,USPS Estimated delivery time: 2-3 week

Order Processing
Processing time: Ships within 3-5 business days.

A tracking number will be sent via email after your order is shipped.
Orders cannot be canceled or expedited after shipment.

Shipping Areas and Delivery Times

Shipping times may be affected by holidays, peak sales, flight delays, customs, and weather.

Priority Shipping Areas

Europe: France, Germany, United Kingdom, Italy

North America: United States, Canada

Asia: Singapore, Malaysia, Japan, South Korea, Thailand, Vietnam ，Macau, Hong Kong， Taiwan

Oceania: Australia, New Zealand

Standard delivery time: 15-20 business days

Order Tracking – Track your package directly here:

USPS: https://tools.usps.com/go/TrackConfirmAction_input

China Post: https://www.17track.net/en

EMS: https://www.ems.post/en/global-network/tracking

Lost or Damaged Packages

We are not responsible for lost, stolen, or damaged packages.

Customers are responsible for tracking their packages and ensuring they are delivered.

Refunds will not be given for packages not collected from the pickup point.

Guarantee

If shipping time for a ready-to-ship item exceeds 35 business days, you can request:

A full refund (returnable), or A free replacement.

Exceptions: Weather, customs delays, and strikes.

If you choose to return the item under these circumstances, the return shipping fee is non-refundable.

If your order is taking longer than the estimated delivery time, please double-check that the submitted shipping address is correct and contact your local postal service. Please contact us at: [email protected] if you need any assistance.